System Status
Path: SportsPress → Settings → System Status
The System Status screen is a read-only diagnostic page. It is only visible when WP_DEBUG is set to true in wp-config.php and the current user has the manage_options capability. It collects server, plugin, and SportsPress configuration data in one place.
When contacting ThemeBoy support, use the Get System Report button to copy the full status table as plain text and paste it into your support ticket.
Get System Report
At the top of the page is a blue Get System Report button. Clicking it expands a <textarea> containing the entire status table formatted as plain text. Select all the text and paste it directly into your support ticket. This ensures the support team has complete environment information without needing to ask follow-up questions.
Environment
Server and PHP environment information.
Field | What it shows |
Home URL | The WordPress |
Site URL | The WordPress |
SP Version | The active SportsPress core plugin version |
WP Version | The active WordPress version |
WP Multisite Enabled | Yes or No |
Web Server Info | The |
PHP Version | The PHP interpreter version |
WP Memory Limit | WordPress memory limit; flags a warning if below 64 MB |
WP Debug Mode | Yes (marked green) or No |
WP Language | The |
WP Max Upload Size | Maximum allowed upload file size |
PHP Post Max Size | The |
PHP Time Limit | The |
PHP Max Input Vars | The |
SUHOSIN Installed | Whether the SUHOSIN PHP extension is loaded |
Default Timezone | PHP's default timezone; flags an error if not UTC |
fsockopen/cURL | Whether these HTTP methods are available for remote requests |
SOAP Client | Whether the PHP SoapClient class is available |
What to look for:
WP Memory Limit below 64 MB is flagged red and will likely cause issues with complex league table calculations.
Default Timezone showing anything other than UTC is flagged red. PHP's timezone should always be UTC; SportsPress stores the display timezone separately in General Settings.
Missing fsockopen/cURL means the plugin cannot make outbound HTTP requests (affects update checks and some integrations).
Plugins
Lists every active plugin on the installation, including name, author, and version number. For SportsPress-related plugins, the section also checks for available updates by fetching the remote changelog; if a newer version exists it is highlighted in red.
What to look for:
Outdated SportsPress or SportsPress Pro versions — update to the latest to rule out known bugs.
Conflicting caching plugins (LiteSpeed Cache, W3 Total Cache) — note these if you are reporting display issues.
SP Configuration
Documents the currently configured SportsPress data objects. Useful for verifying that a sport preset was applied correctly or that custom configuration matches expectations.
Field | What it shows |
Sport | The selected sport preset (e.g. "soccer") |
Event Outcomes | All configured outcome posts (e.g. Win, Loss, Draw) with slug and menu order |
Event Results | All configured result posts with slug and menu order |
Player Performance | All configured performance stat posts with slug and menu order |
Table Columns | All configured league table column posts with equation and sort order |
Player Metrics | All configured player metric posts (height, weight, etc.) |
Player Statistics | All configured player statistic posts with equation |
SP Taxonomies
Lists all taxonomy terms currently stored in the database for SportsPress taxonomies.
Taxonomy | Content |
Leagues | All competition terms with their slugs |
Seasons | All season terms with their slugs |
Venues | All venue terms with their slugs |
Positions | All position terms with their slugs |
SP Post Types
Shows a count of posts for every SportsPress post type, broken down by status: publish, future, draft, private, trash, auto-draft, inherit.
Post types listed include: Events, Venues, Calendars, Teams, League Tables, Players, Player Lists, Staff, Staff Directories (if active), Sponsors (if active), Tournaments (if active), and all internal configuration post types (outcomes, results, performances, metrics, statistics, columns).
Theme
Information about the currently active WordPress theme.
Field | What it shows |
Theme Name | Active theme display name |
Theme Version | Active theme version; flags a warning if a newer version is available (ThemeBoy themes only) |
Author URL | Theme author URL |
Templates
Scans the active theme directory for any SportsPress template files that override the plugin defaults (i.e. files inside sportspress/ in the theme folder).
If no overrides exist: shows "No overrides present in theme."
If overrides exist: lists each overriding template filename.
If an override's version number is older than the current plugin template: flags it in red with the outdated version and the current core version side by side.
What to look for: Outdated theme template overrides are a common cause of display issues after updating SportsPress. If a template is flagged red, copy the updated version from the plugin into your theme and re-apply your customizations.